Terms and Conditions

Terms and Conditions

Reservation & Confirmation
All reservations have to be made directly with Myanmar Ever Bright Star (MEBS) Travels & Tours Co., Ltd via our official emails. All reservation amendments can be done in cost of the original itinerary and will be charged as per the cancellation policies described below.
Price & Payment
All our tour prices are quoted as net price in US dollars. Prices are subject to change without prior notice according to the changes in other related service providers and currency fluctuation.

Non-refundable 50% deposit of the total price of your tour package is required to make confirmation of your booking. Any other services beyond the quoted service included section will be charged as excluded service and extra price will be charged.

The rest of the balance must be paid prior to your arrival or on arrival as per the agreement made previously. All reservations are automatically cancelled if all payments are not received by the due date and the same cancellation penalties mentioned below are applied.

  • Payments can be processed by bank transfer and the beneficiary details are as follows;
    • Beneficiary Bank
    • Bank Address
    • Country
    • SWIFT Address/Code
    • Beneficiary Name
    • Account No
  • The remaining balance could be paid for cash upon arrival or same bank account.
  • Myanmar Ever Bright Star Travel & Tour Co. Ltd will acknowledge the payment by sending confirmation letter by email or fax. It is advised to print and carry the confirmation letter.

Remark: The bank charges and handling fees shall be borne by the payee.

Cancellation Policy
In case of cancellation by your side, you or the agent will have to pay the cancellation fees as mentioned below:

  • More than 60 days prior to travel date                          no cost
  • Within 60-46 days prior to travel date                          20% of tour cost
  • Within 45-30 days prior to travel date                          40% of tour cost
  • Within 29-15 days prior to travel date                          80% of tour cost
  • Less than 15 days prior to travel date                           100% of tour cost

In the case of changes made by other service providers’ policies, Myanmar Ever Bright Star Travels & Tours reserves the right to change the cancellation policy accordingly.

All cancellation must be in written form, and sent directly to Myanmar Ever Bright Stat Travels & Tours. Cancellations are effective on the day they are received by our company.

It should be noted that at certain times of the year, like peak season, strict cancellation policies may apply.

Refund Policy
After commencement of your travel, no refund either in full or part will be given for unused or partially used services in your travel programme.
Group Policy
If the group is 16 pax and above, one tour leader is given FOC.
Child Policy
Children who are between the age of 2 and 12 years old have to pay 50% of adult price sharing in the same room to parents.Children who are above the age of 12 years old will be charged the same price of parents or adults.
Responsibility & Liability
Myanmar Ever Bright Star (MEBS) Travels & Tours acts only as agents for our clients with respect to travel services provided. All tour services are provided by independent service providers who are not under control of MEBS.

Moreover, conditions caused by Force Majeure including, but not limited to, act of war, civil disturbances, strikes, terrorist activity, industrial disputes, changes imposed by rescheduling or cancellation of flights by an airline, and so on and Acts of God are also beyond our control or the control of all service providers.

Therefore, we reserve the right, in any circumstances, to modify or reverse your original holiday programme in the interest of you, the clients. If we are obliged to cancel your holiday in any circumstances mentioned above, we will use our best endeavours to offer alternative arrangements of equivalent or very similar standard and price to the original programme.

We assumes no responsibility or liability for any losses, injury, accident or damage sustained by the tourists before, during or after the tour programme.

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